Grupotel Acapulco Playa - Adults Only

Buenos Dias! We stayed in this hotel for a week and it was simply fantastic. The reception staff were very friendly and helpful. The room was very nice with a view of the pool and a partial view of the sea. We had half board and I can recommend that. The many delicious freshly prepared dishes and the wide range on offer leave nothing to be desired. If somebody can't find any food here, then he/she have some problem. The pool and the pool bar were very nice, clean and very pleasant. We were served good quality cocktails, which tasted very good. We would like to thank all the hotel staff because it is only through their good, quality work that guests can feel comfortable and relax. We found it very pleasant that the room cleaning staff took their time with the daily room cleaning and we were able to sleep in. The hotel location is wonderful; just across the promenade (approx. 2 minutes) you can get to the Ocean and the beach for sunbathing and relaxing. Shops all around are in the immediate vicinity. Everything is wonderful and everyone is very friendly. We felt very comfortable. Thank you!

The fooooood is sooo good, I recommend half board, no need to go outside to eat in a fancy restaurant, the chef here are good with varieties to choose from, I was really spoilt. The cleaners are nice and cheerful and cleaning was done everyday unless you use the do not disturb card. All staff were cheerful and pleasant. It’s located 3mins walk away from the beach, very lovely location. You can easily access bus from the hotel to go to town for exploration. The rooms are comfy with all you need to make your holiday great. The indoor pool is warm and so is the jacuzzi it was really lovely. The hotel itself is so neat, well decorated and beautiful. In all it’s a fabulous place for a holiday, I will surely visit again. For someone that hardly revisit places, this is the only hotel I would plan to revisit. I give them 💯

Excellent facilities and room. staff were all friendly and welcoming. The indoor pool was very good. The prices were not too expensive The food was tasty and fresh. The area is a little mixed with some good shops.

I usually stay at another hotel - but closed due to winter season. I Chose this one - and was glad I did. The hotel building looks very welcoming on arrival and the entrance foyer is very nice. Check-in reception man was very helpful, explained everything and then personally showed me to where I could get hiss to my floor. I arrived quite late but still different dinner choices available, waiter came and told me they would be closing soon and to ensure I got what I wanted before they did so! I booked a single non- sea view room as I was only there for one night, but I was put in a double room! The room was big, clean, a double bed, clean coverings, good shower, good towels, toilet items and a very large balcony with table and chairs - must have been e3m x e3m - and plenty of space to walk around and not cramped. The view was pretty good from the balcony - room along a side street, views to palm trees across road and there was a view to the sea if I sat at the table. Breakfast was excellent with the usual huge range of choices. Check-out was efficient and friendly. The lady ordered me a taxi, told me it would arrive at front of hotel in 5 minutes - and it did! All the hotel workers I met were very efficient - but in a very friendly manner. Before leaving I had time to walk to the beach walkway. It is only 5 minutes form the hotel entrance. I went thru a large bar and seating area which looked lovely to sit in - but I did not have time!

The staff were welcoming and helpful. The hotel is lovely, well taken care of, super clean and a perfect location for a beach holiday.